People First: Building a Human Firewall in Finance
Hardware security keys, passkeys, and sign-in policies that reject weak factors blunt credential attacks. Pair them with realistic simulations, teaching staff to spot invoice fraud, QR phishing, and deepfake voice requests. Reward quick reporting, not just perfect scores.
People First: Building a Human Firewall in Finance
Run executive tabletop drills for ransomware, core banking outages, or payment rail compromises. Include legal, communications, regulators, and customer care. After-action reviews should refine playbooks and contacts. Share your tabletop lesson learned for our next newsletter feature.
People First: Building a Human Firewall in Finance
A branch teller noticed a nervous customer following a script over the phone, supposedly with a bank supervisor. The teller paused the transaction, used official callbacks, and uncovered a live social engineering attempt. Dignity, patience, and policy saved the day.